Bespoke Dixa Integration
Miuros is an Intelligence Suite that allows you to speed up analysis to improve the customer experience. Go deeper into your data with Miuros' Analytics and Quality Assurance and extract those insights with ease.
Dedicated QA and Agent Development Process
Coach agents to provide better customer support in a streamlined, fair and thorough manner. Work in a scalable way that simultaneously improves quality and saves time.
Data Analysis United with Quality Assurance
Our reporting and analysis presents all of your customer service metrics in an accessible manner. By linking insights with the QA process, you can truly run data-driven support operations.
Save Time for Higher Value Work
Help your team concentrate on customer interactions by automating mundane tasks. Cut handling times with automatic ticket categorisation and template recommendation.
Featured Case Studies
Deezer raises the roof on their customer satisfaction with Miuros
Free: How Deezer went from time-consuming manual analysis to answering complex questions in a few clicks.
Swapfiets Steer Their Growth with Miuros
Download: Swapfiets were growing so fast they didn't have the time to look at their data. Read how Swapfiets implemented automation revolutionize their workflow - and a new analytical platform to improve customer experience.