Bespoke Dixa Integration

Miuros is an Intelligence Suite that allows you to speed up analysis to improve the customer experience. Go deeper into your data with Miuros' Analytics and Quality Assurance and extract those insights with ease.

Dedicated QA and Agent Development Process

Coach agents to provide better customer support in a streamlined, fair and thorough manner. Work in a scalable way that simultaneously improves quality and saves time.

Data Analysis United with Quality Assurance

Our reporting and analysis presents all of your customer service metrics in an accessible manner. By linking insights with the QA process, you can truly run data-driven support operations.

Save Time for Higher Value Work

Help your team concentrate on customer interactions by automating mundane tasks. Cut handling times with automatic ticket categorisation and template recommendation.

Take your Dixa system to the next level