With Miuros, less efforts are required from your customers to get their issues solved and questions answered. Miuros is a smart assistant for your Customer Support team that is transparently integrated into your existing system. It automates manual tasks and makes several recommendations, making agents' lives simpler and ensuring faster replies.
Miuros can understand text in English, German, French, and all other major European languages.
Save time, ensure proper routing and prioritization of your tickets.
Make the right decisions, leveraging reliable data for your reporting.
Provide the right answer to your customers faster. Miuros points predefined answers and macros to your agents for faster responses.
At Miuros, we believe that Customer Support is more than a cost center, and we want to help our customers create value out of it. We develop smart solutions that unlock and exploit the great potential of the most underused corporate asset: the Customer Support data. With a better use of this goldmine, we aim to enhance the overall customer experience, the efficiency of Support teams and to deliver actionable insights to Product Development, Marketing and Sales teams.
Dr. Ricardo De Aldama
Head of Data Science and co-founder