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  • Analytics

    Miuros Insights empowers managers to make fairer, data-driven decisions

    Quality Assurance

    Miuros Review builds better customer experiences

    Automation

    Miuros Assist harnesses AI to boost agent productivity

  • Pricing
  • Integrations
  • Case Studies
  • Blog
  • Who We Are
LoginBook a Demo

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Empower People with Customer Service Automation

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3 Actionable Ways to Improve Customer Satisfaction
Quality Assurance
Automation
Expertise

3 Actionable Ways to Improve Customer Satisfaction

Customer satisfaction score (CSAT) is the North star metric for most customer service organizations. Happy customers spend more, and buy again.

March 22, 2022 by Jean Sébastien Broux

Using AI to Support Customers and Agents in E-Commerce
Automation

Using AI to Support Customers and Agents in E-Commerce

Botmind's Jonathan Kam speaks about the importance of using AI for e-commerce customer service teams. Find productivity gains and get hold meaningful data with these practical applications of AI.

January 19, 2021 by Jonathan Kam

Coping with high volumes in customer service: Automattic in peak demand!
Automation

Coping with high volumes in customer service: Automattic in peak demand!

We caught up with our customers Automattic to see how they cope with high support volumes. Putting their people first and optimizing their processes, they also learned how important analytics and training are in dealing with the ballooning demand.

August 12, 2020 by Harry Maxwell

A 7-Step guide to implementing AI & Automation
Automation

A 7-Step guide to implementing AI & Automation

No matter whether you’re setting up customer-facing or agent-facing automation, you need to get it right *for your customers*. This 7-Step guide will ensure that you implement automation/AI the right way for your business.

May 27, 2020 by Harry Maxwell

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Miuros

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92 Cours Lafayette - CS 53515
69489 Lyon CEDEX 3
France

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