Bespoke Front Integration

Miuros is an Intelligence Suite that allows you to speed up analysis to improve the customer experience. Go deeper into your data with Miuros' Analytics and Quality Assurance and extract those insights with ease.

Dedicated QA and Agent Development Process

Coach agents to provide better customer support in a streamlined, fair and thorough manner. Work in a scalable way that simultaneously improves quality and saves time.

Data Analysis United with Quality Assurance

Our reporting and analysis presents all of your customer service metrics in an accessible manner. By linking insights with the QA process, you can truly run data-driven support operations.

Save Time for Higher Value Work

Help your team concentrate on customer interactions by automating mundane tasks. Cut handling times with automatic ticket categorisation and template recommendation.

Featured Case Studies

Deezer raises the roof on their customer satisfaction with Miuros

Insights

Assist

Review

Deezer raises the roof on their customer satisfaction with Miuros

Free: How Deezer went from time-consuming manual analysis to answering complex questions in a few clicks.

Swapfiets Steer Their Growth with Miuros

Insights

Assist

Review

Swapfiets Steer Their Growth with Miuros

Download: Swapfiets were growing so fast they didn't have the time to look at their data. Read how Swapfiets implemented automation revolutionize their workflow - and a new analytical platform to improve customer experience.

Review

Wise and Miuros Deal in the Currency of Customer Experience

Free: With support teams in 5 countries, and no unified QA system, Wise wanted to ensure that customers received the same care. Find out how they unified their QA system and cut operational costs.