Why You Need Miuros for Freshdesk

Miuros allows you to cut operational costs and improve the customer experience. You’ve centralized your interactions on Freshdesk, now why don’t you centralize your analytics and QA?

Streamlined Freshdesk Operations

Make efficiency gains and cut costs with agent-facing automation. Improve First Reply time by 35-50% and Handling Times by 40-50%.

Deeper Analysis, Faster

We enable you to stop scratching the surface of your data and start doing deep dives. Miuros' 'Click and play' interface allows you to start finding inefficiencies from day one - no onboarding required.

Serious Quality Assurance

Miuros Review for Freshdesk allows you to review inteactions twice as quickly. Improving your quality has never been easier.

Featured Case Studies

How Heetch went from 'family business' to data-driven with Miuros

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How Heetch went from 'family business' to data-driven with Miuros

Download: Heetch put their customers at the very heart of their business. So, naturally, Customer Care is crucial to the overall business strategy. Find out how the Miuros suite helps Heetch make data-driven decisions in the best interests of the customer.

Swapfiets Steer Their Growth with Miuros

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Swapfiets Steer Their Growth with Miuros

Download: Swapfiets were growing so fast they didn't have the time to look at their data. Read how Swapfiets implemented automation revolutionize their workflow - and a new analytical platform to improve customer experience.

Nom Nom perfect personalization at pace with Miuros

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Nom Nom perfect personalization at pace with Miuros

Nom Nom wanted to stay incredibly personal with their customers as they scaled. Read how implementing Miuros helped them to get better data, carry out great QA, and strike the perfect balance between personalization and speed for their customers.