Ticketing System Integrations - Miuros
Miuros connects to your omni-channel support network so you keep all your data in one place.
In early 2018, we were invited to join the Zendesk Incubator Program at Station F in Paris. Despite substantial growth since then, we have continued to work closely together to serve our mutual customers.
Simplicity. We love how Freshworks makes complicated software simple and usable. Like ours, their solutions are out-of-the-box, customizable and easy to maintain.
Salesforce Service Cloud
Salesforce is incredibly powerful, but needs significant investment to get it the way that you want it - to conduct analysis your way. We're here for the teams that want to run autonomously and get to those actionable insights in a few clicks.
Help Scout is passionate about doing right by the customer. We connect to Help Scout because they, like us, see the value of the human touch in customer service.
Intercom believes that each customer interaction is a part of a larger, ongoing conversation - and that the age of single, isolated requests are over. Well, we're inclined to agree.
How it works
1. We connect to your ticketing system
All we need is a basic IT permission to connect to your ticketing system's API and we can start fetching your data!
2. Insights and Review in 48 hours!
Once we've fetched all your historical ticket data, you can start using Miuros! Your dashbaords will then be refreshed hourly, which we know is gold to support managers!
3. Assist goes live!
If you've gone for our automation module too, we train many models in the background over 2 weeks. This way, we deliver the one that has the best results and you can start slashing reply times and handling times!