Deliver better customer service with new actionable Miuros Insights
Miuros Insights is an analytical solution for international customer service teams that helps managers identify areas for improvement and empowers agents to self-assess their performance.
Make data-driven decisions
Benefit from a sophisticated and intuitive AI-powered analytical solution in order to make faster, data-driven decisions. Insights is your personal data scientist, your dependency on other departments for data analysis will finally be over.
Save hours every week
Consume actionable information brought to your attention automatically by Miuros Insights. Discover new insights within minutes, instead of hours, revealed by our AI and derive actions to improve your operations and people.
Empower your agents
Let your agents self-assess their performance with the Miuros Smart Benchmark, a new and fair way to measure performance.
More from Miuros Insights
Our unique canned responses analysis relies on Artificial Intelligence to derive new insights.
Let Miuros Insights send you an alert whenever a specific metric deviates from your expectations.
Period over period analysis
Miuros Insights automatically compares results period over period to understand trends.
Grant access to Miuros Insights to anyone in your company, unlimited.
Did you find an interesting insight from your data exploration with Miuros? Share your findings with an URL
Automated data exploration that will bring unprecedented valuable insights to your attention.
Turn your customer service data into better customer experiences