You're in Good Company

Learn how companies use the 'out of the box' functionality of Miuros' Intelligence suite to get the most out of their customer service data.

Wise and Miuros Deal in the Currency of Customer Experience

Free: With support teams in 5 countries, and no unified QA system, Wise wanted to ensure that customers received the same care. Find out how they unified their QA system and cut operational costs.

How Teezily Reshaped its Customer Service in 6 months

Review

Insights

How Teezily Reshaped its Customer Service in 6 months

Discover Teezily's challenges, objectives, and how they skyrocketed their performance by strengthening the relationship with their BPO and empowering the agents

Review

How Stuart Leverages Customer Service Quality Assurance to Grow their Business

Find out Stuart's challenges, objectives, and how they made their quality assurance twice as efficient while improving their agent and customer experience.

FREE NOW makes complex data accessible to all with Miuros

Insights

Review

FREE NOW makes complex data accessible to all with Miuros

Download: In a time where FREE NOW facilitated a merger across 3 countries, they managed to centralize, empowering manager and implement advanced Quality Assurance!

Deezer raises the roof on their customer satisfaction with Miuros

Insights

Assist

Review

Deezer raises the roof on their customer satisfaction with Miuros

Free: How Deezer went from time-consuming manual analysis to answering complex questions in a few clicks.

Swapfiets Steer Their Growth with Miuros

Insights

Assist

Review

Swapfiets Steer Their Growth with Miuros

Download: Swapfiets were growing so fast they didn't have the time to look at their data. Read how Swapfiets implemented automation revolutionize their workflow - and a new analytical platform to improve customer experience.

Nom Nom perfect personalization at pace with Miuros

Review

Insights

Assist

Nom Nom perfect personalization at pace with Miuros

Nom Nom wanted to stay incredibly personal with their customers as they scaled. Read how implementing Miuros helped them to get better data, carry out great QA, and strike the perfect balance between personalization and speed for their customers.

Insights

Assist

How Change.org Uses Miuros to Extract Unique Insights

Download: Despite having over 400 million users, change.org's support team is always focused on giving each user the care and attention they deserve. Read how Miuros helps change.org's user support team working at maximum efficiency.

How Heetch went from 'family business' to data-driven with Miuros

Review

Insights

Assist

How Heetch went from 'family business' to data-driven with Miuros

Download: Heetch put their customers at the very heart of their business. So, naturally, Customer Care is crucial to the overall business strategy. Find out how the Miuros suite helps Heetch make data-driven decisions in the best interests of the customer.