You're in Good Company
Learn how companies use the 'out of the box' functionality of Miuros' Intelligence suite to get the most out of their customer service data.
How Teezily Reshaped its Customer Service in 6 months
Find out Teezily's challenges, objectives, and how they skyrocketed their performance by strengthening the relationship with their BPO and empowering the agents
How Stuart Leverages Customer Service Quality Assurance to Grow their Business
Find out Stuart's challenges, objectives, and how they made their quality assurance twice as efficient while improving their agent and customer experience.
FREE NOW makes complex data accessible to all with Miuros
Download: In a time where FREE NOW facilitated a merger across 3 countries, they managed to centralize, empowering manager and implement advanced Quality Assurance!
Deezer raises the roof on their customer satisfaction with Miuros
Free: How Deezer went from time-consuming manual analysis to answering complex questions in a few clicks.
TransferWise and Miuros Deal in the Currency of Customer Experience
Free: With support teams in 5 countries, and no unified QA system, TransferWise wanted to ensure that customers received the same care. Find out how they unified their QA system and cut operational costs.
Swapfiets Steer Their Growth with Miuros
Download: Swapfiets were growing so fast they didn't have the time to look at their data. Read how Swapfiets implemented automation revolutionize their workflow - and a new analytical platform to improve customer experience.
Nom Nom perfect personalization at pace with Miuros
Nom Nom wanted to stay incredibly personal with their customers as they scaled. Read how implementing Miuros helped them to get better data, carry out great QA, and strike the perfect balance between personalization and speed for their customers.
How Change.org Uses Miuros to Extract Unique Insights
Download: Despite having over 400 million users, change.org's support team is always focused on giving each user the care and attention they deserve. Read how Miuros helps change.org's user support team working at maximum efficiency.
How Heetch went from 'family business' to data-driven with Miuros
Download: Heetch put their customers at the very heart of their business. So, naturally, Customer Care is crucial to the overall business strategy. Find out how the Miuros suite helps Heetch make data-driven decisions in the best interests of the customer.