At Miuros, we believe that Customer Support is more than a cost center, and we want to help our customers create value out of it. We develop smart solutions that unlock and exploit the great potential of the most underused corporate asset: the Customer Support data. With a better use of this goldmine, we aim to enhance the overall customer experience, the efficiency of Support teams and to deliver actionable insights to Product Development, Marketing and Sales teams.
Meet our founders
Ricardo is the analytical guy. He started as a mathematician and then evolved as a researcher in Artificial Intelligence. He has worked in many R&D projects, within institutions such as the French Atomic Energy Commission, CNRS or Sony. He holds a PhD in Pure Mathematics and he likes the word "arrebol".
Head of Data Science and co-founder
Dr. Ricardo De Aldama
A brief history of Miuros
Turn your customer service data into better customer experiences